Privacy policy
Last updated: 11 August 2026
Vedrau Privacy Policy
Vedrau is a Melbourne product photography and creative-content studio. This policy explains how we collect, use, store and disclose personal information when you visit vedrau.com, contact us, join our email list, request a quote or use our services.
Information we collect
We may collect your name, business name, email address, phone number, website and social-media details, project brief, product and brand information, communications with us, and any other information you choose to provide. We may also collect limited technical information such as IP address, browser, device and website-usage information through cookies and similar technologies.
How we collect it
We collect information directly from you through our website, forms, email, calls and social-media communications. We may also receive information from people acting for your business, service providers and publicly available sources.
How we use information
We use personal information to respond to enquiries, prepare quotes, plan and deliver photography and creative services, manage client relationships, improve our website and services, protect our systems, meet legal obligations and send marketing communications where permitted. You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.
How we share information
We may share information with service providers that help us operate our business, including Shopify, website hosting, email, cloud storage, payment processing, analytics and professional advisers. We only share information where reasonably necessary, with your consent, or where required or permitted by law. Some providers may store or process information outside Australia.
Cookies and analytics
Our website may use cookies and similar technologies to keep the site working, understand how it is used and improve it. You can adjust your browser settings to limit cookies, although some parts of the site may not work as intended.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. We keep information only for as long as reasonably needed for the purposes described above, to meet legal obligations or resolve disputes.
Access, correction and complaints
You may ask to access or correct personal information we hold about you. You may also make a privacy complaint. Please contact us first and we will respond within a reasonable time. If you are not satisfied, you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy from time to time. The current version will be published on this page with its updated date.
Contact
For privacy questions, requests or complaints, contact Vedrau at studio@vedrau.com.